Refund Policy
This Refund Policy (“Policy”) explains the refund, cancellation, and transaction resolution process for users (“you,” “your”) who interact with BetBhai Information Hub (“we,” “our,” or “us”) via the website https://betbhaiid.com/ (“Website”).
1. Scope and Purpose
This Policy applies exclusively to informational and support services provided by BetBhai Information Hub. We do not process, manage, or handle monetary transactions for betting or gaming activities. Refunds, if applicable, are limited to service-related fees directly collected by us for consultation or informational assistance.
2. Nature of Services
BetBhai Information Hub functions as an independent support and information platform. It does not operate as a betting or gaming company and does not facilitate deposits, withdrawals, or winnings. Users should contact respective gaming platforms for any payment or wallet-related queries.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
- Duplicate service payment due to technical error;
- Incorrect billing or transaction initiated by BetBhai Information Hub;
- Service not rendered due to our internal fault or verified system error.
No refund shall be processed for subjective dissatisfaction, incomplete documentation, or unauthorized use of our Website.
4. Non-Refundable Services
The following are strictly non-refundable:
- Consultation or advisory sessions once delivered;
- Third-party integrations or affiliate services accessed through external links;
- Voluntary donations, promotional fees, or affiliate commissions.
5. Refund Request Procedure
Users seeking a refund must submit a written request within 7 business days from the date of payment. The request should include:
- Full name and registered email ID;
- Payment reference or transaction ID;
- Detailed reason for refund claim.
Requests can be sent to support@betbhaiid.com. Refund requests submitted after the 7-day period will not be entertained.
6. Refund Process and Timeline
Upon verification, approved refunds will be processed within 10–15 business days through the same payment method originally used. Users will receive confirmation via email upon completion of the refund.
7. Transaction Disputes
In the event of a billing discrepancy, users must report the issue immediately to our support team. We will initiate an internal review, and if the claim is validated, corrective action or refund will be issued promptly.
8. External Payment Processors
In cases where payment is facilitated through third-party gateways or affiliates, refund requests must be directed to the respective provider. We are not responsible for refund delays or denials resulting from third-party policies.
9. Service Cancellation
Users may cancel a service request prior to its initiation. Once service delivery has begun or the requested report has been shared, cancellation is no longer possible. Cancellations must be confirmed via email.
10. Chargebacks and Fraud Prevention
Initiating a chargeback without valid cause is considered fraudulent behavior. BetBhai Information Hub reserves the right to suspend services, blacklist users, and report chargeback abuse to relevant authorities.
11. Communication and Support
All refund-related communications will occur through official channels only. We will not honor refund requests made through social media or unverified accounts.
12. Limitation of Liability
Our liability in refund-related matters is limited to the total amount paid for the specific service. We are not liable for indirect, consequential, or incidental damages arising from transaction disputes or communication delays.
13. Amendment Clause
We reserve the right to modify this Refund Policy at any time. Updated versions will be posted on this page with the “Last Updated” date revised accordingly. Continued use of the Website constitutes acceptance of the updated Policy.
14. Related Policies
For clarification regarding this Refund Policy, please contact us at support@betbhaiid.com.
