Data Protection Policy

This Data Protection Policy (“Policy”) describes how BetBhai Information Hub (“we,” “us,” or “our”) manages, protects, and processes personal data collected through https://betbhaiid.com/ (“Website”). This Policy aligns with India’s Digital Personal Data Protection Act 2023 (DPDP Act) and the Information Technology Act 2000.

1. Objective

Our goal is to ensure every item of personal information collected via this Website is handled lawfully, transparently, and securely. We apply strong technical and administrative safeguards to prevent unauthorized access, disclosure, or alteration.

2. Data We Collect

We may collect the following categories of personal data:

Identity data: Name, email ID, and phone number submitted through contact or support forms.
Technical data: Browser type, IP address, device ID, and cookies (see our Cookie Policy).
Communication data: Queries sent to our support channels or WhatsApp helpline.

3. Lawful Basis of Processing

We collect and process data under the following lawful bases:

Consent: When you explicitly provide information through forms or messages.
Legitimate Interest: For website optimization, analytics, and security monitoring.
Legal Obligation: To comply with Indian data-protection and cyber-security laws.

4. Use of Collected Information

Your data may be used to:

Respond to inquiries and provide customer support;
Improve website performance and usability;
Comply with statutory requirements or respond to lawful government requests;
Prevent fraudulent activity and maintain security integrity.

5. Data Storage and Retention

Personal data is stored on secure servers with restricted access. We retain data only as long as necessary for the stated purpose or as required by law. After expiry, data is deleted or anonymized in accordance with the DPDP Act 2023.

6. Data Security Measures

We employ multi-layered security controls, including SSL encryption, firewall protection, two-factor authentication for admin access, and periodic vulnerability assessments. Data access is granted only to authorized personnel bound by confidentiality agreements.

7. User Rights

Under the DPDP Act 2023, you have the right to:

Access and review your personal data;
Request correction of inaccurate or outdated data;
Withdraw consent for data processing;
Request deletion (“right to be forgotten”) where permissible.

To exercise these rights, email support@betbhaiid.com. We respond within 30 days of verified requests.

8. Third-Party Data Sharing

We do not sell or rent personal data. Limited information may be shared with trusted service providers (e.g., hosting or analytics vendors) strictly under data-processing agreements ensuring compliance with this Policy.

9. Cross-Border Transfers

If data must be transferred outside India for hosting or processing, we ensure that the receiving jurisdiction provides adequate protection as required under Section 16 of the DPDP Act 2023.

10. Cookies and Tracking

We use cookies for analytics and performance measurement. Users can manage cookie preferences through browser settings or read more in our Cookie Policy.

11. Data Breach Response

In case of a confirmed data breach, we will notify affected users and the designated Data Protection Board of India (DPBI) within the statutory time frame. Incident reports and mitigation steps will be published in accordance with our Transparency Report.

12. Children’s Data

This Website is intended for adults aged 18 years and above. We do not knowingly collect data from minors. If such data is discovered, it is promptly deleted in line with our Age Restriction Policy.

13. Accountability and Training

All staff and contractors undergo annual data-protection awareness training. We maintain internal audit logs to ensure compliance and traceability.

14. Policy Review and Updates

This Policy is reviewed annually or whenever legal changes require updates. The “Last Updated” date will reflect the latest revision as per our Corrections & Updates Policy.

15. Related Policies

By continuing to use this Website, you consent to the terms of this Data Protection Policy and our lawful handling of your personal information.